Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

dkxHL0NucWJrV0tvN2dsaE91Tis5a0pxVmc9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Avid Systems LLC

Office 365 Junior Administrator Job at Avid Systems LLC

 ...years of experience managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes, and public folders. ~3 years of experience supporting MS Office Suite 2010, 2013, 2016, and Windows 7, 8, 10, 11. ~3 years of experience... 

McLean & Potomac Dermatology and Skincare Center

Mohs Surgeon Job at McLean & Potomac Dermatology and Skincare Center

 ...Fellowship-Trained COSMETIC and Mohs Surgeon McLean & Potomac Dermatology Location: McLean, VA & Potomac, MD (15 minutes outside Washington, D.C.) About Us McLean & Potomac Dermatology and Skincare Center is a cutting-edge dermatology practice located in McLean... 

The Well Recruiting Solutions

Human Resources Generalist Job at The Well Recruiting Solutions

 ...coating industry Looking For: A Human Resources generalist that can be sensitive to corporate needs while prioritizing employee goodwill who is looking for a place to grow their career. Our client's mission: To improve patient outcomes while adding real economic... 

Ultimate Staffing

Inside Sales Representative Job at Ultimate Staffing

 ...and room for growth within the organization, as well as competitive compensation, bonuses, and benefits. MUST be bilingual English/Spanish with an Associate's degree or Bachelor's degree and 2+ years of related experience. Compensation starts with a base of $45,000 - $5... 

KBR, Inc.

Civil Structural Engineer Job at KBR, Inc.

KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions...