Customer Service Representative
Ready to elevate your career and provide top-notch service in a supportive environment? We’re looking for a Customer Service Representative who excels in delivering white-glove service and thrives in a fast-paced setting!
WHY YOU’LL LOVE THIS ROLE
• Environment: Work in a team-oriented atmosphere with access to an onsite gym, breakroom with a full kitchen, and cozy fireplace to enhance your workday.
• Customer Impact: Be the face of the company, providing professional and courteous support to consumers, making an impact on their day.
• Work Culture: Be part of a vibrant workplace culture.
LOCATION: Vancouver, WA (Fruit Valley)
SALARY: $21 per hour
SCHEDULE: Full-Time, Monday–Friday, 7:30a–4:00p
INDUSTRY: Consumer Goods
KEY RESPONSIBILITIES
• Respond to customer inquiries promptly and professionally via phone, email, chat, and Zoom
• Manage warranty submissions and replacements, balancing customer focus with business risk
• Accurately capture and maintain customer feedback in the company’s CRM
• Develop product knowledge and communicate confidently at an expert level
• Work overtime as needed, including nights and weekends during peak times
WHAT WE’RE LOOKING FOR
•High school diploma or equivalent
•Minimum 1 year of experience in a customer service role, preferably in a call center
•Proficiency in Microsoft Office and CRM software (ZenDesk preferred)
•Typing and data entry skills: 60+ WPM (Testing required)
•Strong phone communication skills with the ability to manage 30+ inbound calls daily
•Ability to handle multiple chats simultaneously (20+ live chats per day)
•Strong attention to detail and ability to multitask efficiently
PHYSICAL REQUIREMENTS:
• The position performs general office duties and works in a temperature-controlled environment.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Vancouver Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Vancouver Branch for immediate consideration. Or contact our office directly at (360) 695-4900 to speak with a Recruiter.
For more information regarding our company and employee benefits please click on the links below.
BHE GT&S has an exciting opportunity for an Associate Regulatory Analyst/Regulatory Analyst/Senior Regulatory Analyst at our headquarters in Glen Allen, VA. PI9c4b8319122a-30492-37180503
Journeyman Lineman (Local 659) - Yreka, California - *$15K Sign On Bonus* - #112629 Date: Feb 24, 2025 Location: YREKA, CA, US, 96097 Company: PacifiCorp Join Our Team! PacifiCorp is seeking customer-centric candidates to grow and sustain...
...an organized, detail-oriented, and experienced Fund Operations Associate to play an important cross-functional role facilitating functions... ...Qualifications ~ Bachelors or relevant 2-year college degree. ~2+ years of relevant investment operations, private equity...
We are seeking an enthusiastic Concierge to join our Chicago, IL store location. The Concierge warmly greets our customers and assists the store team with creating a superior, memorable experience that will bring that customer back to us for their next luxury purchase...
...Job Summary: The Collision Body Shop Manager is responsible for the entire operations of CARSTAR Windfern Collision. Responsibilities include coaching employees, overseeing the completion of all repairs, achieving monthly & annual financial targets, driving store revenues...