Job Description

ROLE

We are looking for an experienced Transition Assistance Program (TAP) Administrative & Data Clerk to support the Military and Family Readiness (M&FR) Center at the Offutt Air Force Base, Nebraska. The role involves providing administrative and data entry services to support the Transition Assistance Program (TAP). Your scope of work focuses on data entry, maintaining electronic records, supporting TAP workshops, and ensuring compliance with program documentation requirements. You will also serve as a point of contact for service members and collaborate with installation leadership and community partners.

This is a full-time opportunity in which we’ll provide competitive pay, comprehensive benefits, and job stability and security.

Apply today!

RESPONSIBILITIES

I. Administration:

• Apply principles, concepts, and practices to support administrative tasks for the Transition Assistance Program (TAP)
• Use knowledge of administrative office practices, procedures, and military protocol guidelines
• Maintain confidentiality of sensitive and personal information
• Demonstrate proficiency in Microsoft Office Suite (e.g., Excel, PowerPoint, Word, Access, and Power Automate)
• Manage inventory of program materials, marketing items, computer equipment, and resource guides

II. Communication

• Communicate effectively orally and in writing to provide clear factual and procedural information
• Attend meetings and conferences, follow up with staff, and consult as needed
• Serve as a point of contact for service members, installation leadership, and community partners
• Respond to technical and non-technical requests for information
• Build and maintain professional relationships with installation and community agencies

III. Analysis

• Conduct research and gather data from various sources (e.g., database systems, manuals, and policies)
• Prepare reports, papers, and responses to inquiries using collected information
• Retrieve reports, numerical data, and status updates to analyze problems and propose solutions

IV. Document Management

• Administer timely and accurate input of Congressionally mandated TAP documentation
• Review program guidance, policies, and procedures to assess service delivery effectiveness
• Scan, upload, and organize electronic records while ensuring data quality
• Advise staff on how to correct or amend documents and electronic records
• Document customer and program information in TAP-specific systems (e.g., DoDTAP and TAPEvents.org)
• Summarize interactions with clients and community partners appropriately in records
• Collect, input, inventory, and maintain forms and records accurately within the TAP program

V. Program Support

• Register customers for TAP briefings (e.g., Pre-Separation, 3-day Core Curriculum, and two-day tracks)
• Answer phone, email, and in-person inquiries about members’ progress and requirements
• Notify members about program requirements in accordance with laws and guidelines
• Record and track attendance registration for all TAP workshops
• Maintain and update monthly loss rosters for members required to complete TAP

BACKGROUND

• 1+ year of clerical or data entry experience in an office setting required
• 1+ year of experience with TAP or in a military environment required
• Strong English language skills (i.e., reading, writing, and speaking) required
• Familiarity with military administrative practices and protocols preferred
• Experience using DoDTAP, TAPEvents.org, or similar program management systems preferred
• Experience coordinating workshops or events in an administrative capacity preferred
• Proficiency in Microsoft Office (e.g., Excel, PowerPoint, Word, Access, and Power Automate)
• Ability to ensure data accuracy
• Excellent written and oral communication skills
• Strong attention to detail

EDUCATION

• Associate’s degree or 3+ years’ experience in a military/government environment
• Bachelor’s degree preferred

LOCATION

• Offutt AFB, NE 68113

TELEWORK

• Telework may be available

CLEARANCE

• U.S. citizenship required since this role supports the U.S. federal government

CLIENT

• Offutt Air Force Base

TRAVEL

• Travel is not required

WORK HOURS

• 40 hours per week
• 8 hours per day

EMPLOYMENT CLASSIFICATION

• Employment Classification Eligibility — Non-exempt

RELOCATION

• Not eligible for relocation benefits

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KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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