Job Description

External Application Deadline 03/21/2025

Goodwill offers a chance to make a difference!

Come join our incredible Goodwill of Colorado team!

Please Note: Excellent customer service skills are a must!  Ability to work evenings and weekends is necessary!

Pay: $18.79 Hr- This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

 

JOB SUMMARY:

The Associate, Outlet will be the first point of contact for many customers within the Outlet and is responsible for providing excellent customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. The Associates will operate a point-of-sale cash register system per company standards and help maintain a well-stocked and organized sales area. 

 

ESSENTIAL FUNCTIONS:

• Provide excellent Customer Service upholding company values.
• Assist customers with questions, concerns, and purchases.
• Provide a safe environment for customers and employees, to include overseeing Outlet rules are strictly followed by customers.
• Provide accurate cashier transactions and keep a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
• Maintain a well-stocked and organized sales floor by ensuring merchandise bins are filled properly and placed onto the sales area following the rotation schedules.
• Perform quality control and time management to achieve and maximize the highest volume of production.
• Maintain a clean and organized work area.
• Complete all duties and responsibilities in accordance with department and organization policies and procedures so that there is no lapse of work to minimize down time.
• Crosstrain in other departments/areas and act as back-up for other areas as required.
• Perform all other duties as assigned.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• One (1) year retail sales or cash handling experience is preferred.

Other:

• Ability to follow established Outlet rules and policies.
• Demonstrate accuracy with numbers and general calculations and have an understanding of the value of different coins and US (United States) currency.
• Ability to use basic math such as adding, subtracting, and multiplication.
• Able to operate a computer-based cash register and credit card machine.
• Demonstrate ability to lift up to 45lbs unassisted and up to 75lbs with assistance from a dolly or pallet jack as required.
• Ability to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
• Have effective communication skills with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule that may include weekends, evenings, and holidays with occasional overtime as necessary.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Attention to Detail
• Concern for Safety, Level 1
• Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.  Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or   We promote a  Safe & Drug-free Workplace.

 

Physical Requirements

Attachment to Job Description

 

Job Title: 630 – Associate, Outlet Dept Number: Varies – Operations

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

 

 

 

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASSIONALLY

Moderate: 15-44 lbs - CONTINUOUSLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - FREQUENTLY

Moderate: 15-44 lbs - OCCASSIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - CONTINUOUSLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASSIONALLY

TWISTING – FREQUENTLY

BENDING - OCCASSIONALLY

KNEELING/CRAWLING - OCCASSIONALLY

SQUAT - OCCASSIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASSIONALLY

Use of arms & legs (ladders) - OCCASSIONALLY 

HEARING - CONTINUOUSLY

VISION:

Visual, close – FREQUENTLY

Visual, distant - OCCASSIONALLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY 

WALKING - FREQUENTLY

STANDING – CONTINUOUSLY

SITTING - OCCASSIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Job Tags

Daily paid, Holiday work, Permanent employment, Full time, Temporary work, For contractors, Flexible hours, Afternoon shift,

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