*Thank you for your interest in the below W2 opportunity! This is a one round, 30-minute Microsoft Teams Interview with immediate feedback. We have interview availability for this week / early next!*
Title : IT Support Analyst
Duration : 6-month Contract
Location : Wilmington, DE
REQUIRED SKILLS AND EXPERIENCE
• 4+ years of experience resolving end user’s hardware and software issues in an IT environment.
• Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD)
• Ticketing experience (prefer ServiceNow)
• Excellent customer service skills.
• Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks)
• Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD)
• Remote troubleshooting experience or "remoting in" using SCCM, Citrix, Screenmeet
JOB DESCRIPTION
A client of Insight Global’s is looking for an IT Support Analyst to join their team in Wilmington, DE. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, and working the unassigned queue. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.
There are two openings on the team. Morning shift which is 7 AM - 3:30 PM EST & Night Shift which is 11:30 AM - 8 PM EST
...improvements and efficiencies in the creative process. Identifies the best-in-class collaborators outside the agency (production and freelance resources as needs arise). Understands the strengths and limitations of each social, digital, and traditional medium as it...
...in project management software and tools. Ability to work independently and as part of a team. Preferred Qualifications: PMP or other relevant project management certification. Experience with vendor management and accounts payable processes. Familiarity...
...link provided (where more information and links are included), to be considered for this position.*** Entry Level Firefighter EMT Close date: March 11, 2025, 11:59 PM Pacific Tualatin Valley Fire and Rescue is currently creating an eligibility...
...Position Overview: As a Residential Executive Security Officer, you will be entrusted with ensuring the safety and security of high-profile... ...or ~ Experience in an emergency response team or ~ Private Investigations license or ~ Experience in a special...
...Overview EW Group is a boutique consulting, management, and event marketing agency headquartered just outside of New York City.... ...design Logistics & Management Planning, permits, vendor coordination, and execution Production Oversight Audio/visual, staging...