Job Description

Customer Permit Technician II

Location: Pineville, LA

Job Type: Contract, M-F, 40hrs/week

Duration: 6 Months, possibly to converting to FTE

Onsite Required

Industry: Utility

About the Role:

Our client, a leading utility company, is seeking a Customer Permit Technician II to support permit management and data integrity processes. This role involves working closely with permitting agencies, inspectors, and internal teams to ensure accurate permit tracking, compliance, and efficient process management.

Key Responsibilities:

• Serve as the primary contact for permitting agencies and inspectors.
• Maintain and update permit records, ensuring accuracy and compliance.
• Develop and improve permit management procedures and processes.
• Establish and maintain relationships with permitting agencies to resolve issues and streamline workflows.
• Respond to agency and customer inquiries in a timely manner.
• Support business process exception management, permit searches, and customer account updates.
• Provide insights on process improvements and system enhancements.
• Assist in permit-related training and education for internal teams.
• Ensure ethical compliance with all applicable regulations.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 3 years of related experience in permitting, data integrity, or utility operations.
• Strong organizational, planning, and project management skills.
• Ability to analyze and communicate complex information effectively.
• Team-oriented with a customer-focused mindset.
• Willingness to learn and adapt to new technologies.

This is an excellent opportunity to join a dynamic team and contribute to process optimization within a growing utility organization. Apply today!

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